At Tranquil Grounding, your privacy is important to us. This policy explains how we collect, use and protect your personal information when you use this website.

Who we are
Tranquil Grounding is a holistic therapy business based in Selby, North Yorkshire.
If you have any questions, please contact: info@tranquilgrounding.co.uk

What information we collect
We may collect your name, email address, and any information you include in a contact form message.

How your information is used
We use your information to respond to enquiries and communicate with you about your request. We do not use your information for marketing unless you have asked us to.

How your data is stored
Contact form enquiries are sent via email to Outlook and may be stored securely within the website (WordPress). The website is hosted by IONOS. We take reasonable steps to keep your data secure.

How long we keep your data
We only keep personal information for as long as necessary to respond to your enquiry or provide services.

Sharing your information
We do not sell, trade or share your personal information with third parties unless required by law.

Your rights
You have the right to request access to your data, correct it, or ask for it to be deleted. Please contact us using the email above.

Complaints and Data Protection Concerns

If you have any concerns about how your personal data is handled, please contact us in the first instance at info@tranquilgrounding.co.uk.

We will acknowledge your complaint within 30 days of receipt and investigate the matter in accordance with applicable UK data protection legislation.

If you are not satisfied with the outcome of our investigation, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Further information about making a complaint can be found at www.ico.org.uk

Changes to this policy
We may update this policy from time to time. Please check this page periodically.